Programs and Services

MMFHC operates the following programs:

Enforcement Program
• Intake of fair housing complaints, case management and counseling on options for administrative or judicial remedy.
• Investigative services for persons who allege housing discrimination.
• Referrals to attorneys and government agencies.
• Systemic investigations of institutional discrimination.

Outreach and Education Program
• Presentations to consumers, advocates and the general public.
• Fair housing training for property owners and managers, real estate agents and other members of the housing industry.
• Fair housing technical assistance and professional support to government agencies, civil rights organizations, social service agencies and housing providers.
• The Fair Housing Keys newsletter and dissemination of fair housing educational materials.

Fair Lending Program
• Intake of predatory lending and other fair lending complaints, case management and counseling for complainants on their options for remedy.
• Promotes fair lending and seeks to eradicate predatory lending practices through a community coalition, the Strategies to Overcome Predatory Practices (STOPP) Initiative.
• Monitoring of financial institutions’ fair lending practices.
• Technical assistance and education for lenders and the general public.

Inclusive Communities Program
• Technical assistance and professional support to community organizations, developers and local policy makers on inclusionary housing policies and the promotion of racial and economic integration.
• Assistance with consumers’ access to pro-integrative housing choices.
• Research, analysis and documentation of fair and affordable housing opportunities and impediments.