Programs and Services
Intake of fair housing complaints and counseling on options for administrative or judicial remedy.
Investigative services for persons who allege housing discrimination.
Referrals to attorneys and government agencies.
Systemic investigations of institutional discrimination.
Outreach and Education Program
Presentations to consumers, advocates and the general public.
Fair housing training for property owners and managers, real estate agents and other members of the housing industry.
Fair housing technical assistance and professional support to government agencies, civil rights organizations, social service agencies and housing providers.
Development and distribution of fair housing educational materials.
Fair Lending Program
Investigates allegations of predatory lending, mortgage rescue scams and other fair lending violations.
Monitors financial institutions’ fair lending practices and compliance with the federal Community Reinvestment Act.
Provides information to financial institutions on how to improve service to low and moderate income communities and people of color.
Provides technical assistance and education on fair lending and foreclosure prevention to lenders, policy makers and the general public.
Inclusive Communities Program
Technical assistance and professional support to community organizations, developers and local policy makers on inclusionary housing policies and the promotion of racial and economic integration.
Assistance with consumers’ access to pro-integrative housing choices.
Research, analysis and documentation of fair and affordable housing opportunities and impediments.